Clumsiness and a pro tip

I can usually manage to keep from hurting myself, but yesterday, my clumsiness caught up with me. It was bound to happen, it's been a while since I've fallen. That's right. I fell. I'm only 30, this shouldn't be a problem yet. At the time, my pride was hurt more than my body, but today I'm feeling it. Apparently, I twisted my ankle, and threw my back out of whack. Again. I'm so stinkin' tired of my back hurting all the time. Ugh. But anyway, I went to my mom's chiropractor again and am feeling a little better. Still hurting, but not as bad.
Yesterday was a slow day at the tax office, but today has been a little busier. Which is good. I hate to be sitting around with nothing to do. A lot of our customers opt to do a refund anticipation loan (RAL) which is supposed to let them get their refund in 1 to 2 days. What they don't understand it that the IRS has to give the okay to the bank that we do the RALs through before we can print their check. And the IRS is being slow about it this week. I hate it for the customers, but there is nothing we can do about it. And getting snippy with us on the phone is not going to make it get here faster. Did I tell you I'm passive aggressive? Well, I am. Case in point: Yesterday we had a lady call us no less than 6 times to ask if her check was here. Each time I was polite and told her no, but that I would call as soon as it came in. By about the third call, she was getting a little snippy. So this morning, her check came in and I called her around 8 o'clock. She was still asleep, but hey, I had told her 6 times that I would call as soon as it came in, right? Pro tip: be nice to your tax preparer, they really are doing all they can to help you. That is until you start getting snippy with them.